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Dr. Heather Mangam is a licensed OB/GYN who has decided to put her medical experience to use focusing on quality measurement for Medicare as well as performance measurement.
When it comes to heath care, Dr. Heather Mangam makes sure that she is fully involved. While she always thinks like a physician, she does not lose sight of the bigger picture. She makes sure that patients and providers have all of the information that they need. Explaining things in a way that is clear, concise, and easy to understand, she helps people to stay educated and empowered. She herself stays current in the latest changes and developments in the medical industry.
Her most recent position was as senior director of clinical operations at Arizona Integrated Physicians. Dr. Mangam worked closely with physicians and other medical professionals. With all of the changes occurring due to the Affordable Care Act, she left this position and has transitioned into the role of a network advisor. She makes sure that physicians understand how they are impacted. Consulting with physicians, she provides them with up-to-date, accurate information that applies to their services and work. This helps them to provide even better care to their patients.
Dr. Heather Mangam takes her work very seriously. While she is passionate about OB/GYN, she is also passionate about quality measures. This affects how doctors provide care and the standards that they must maintain. The Medicare reimbursement model is transitioning to performance based medicine, so physicians must make sure that they are at the top of their game and providing high levels of care.
Her attention to detail helps to keep her focused and on track and her critical thinking allows her to more effectively address challenges. Dr. Magnum considers not only current medical situations, but also the future of patient care and the industry as a whole.
Dr. Heather Mangam has acquired a wealth of knowledge and experience throughout her career. She has dedicated herself to obtaining a solid medical foundation and the necessary skills to provide high quality care to her patients. She keeps their best interest in mind and aims to provide them with information that will help to empower them over their health care. As a detail-oriented person, she is thorough in her work and knows that even the smallest mistake can have a big impact.
Dr. Heather Mangam recognizes that in the medical field, a strong education and training is a must. She dedicated herself to her studies, and this dedication has supported her in her work as she takes on new roles and responsibilities. She attended the following universities for her medical training:
- Vanderbilt University, 1987-1991
- Vanderbilt University School of Medicine, 1991-1995
- Indiana University Medical Center, 1995-1999
Through these experiences, she gained the academic and foundational knowledge necessary to practice medicine. Her internship and residency positions provided her with hands-on experience and the opportunity to learn from other professionals in the field. She worked with a diverse range of patients and further refined her skills and knowledge. Each case taught her valuable lessons which she has applied throughout her career.
Her hard work and dedication paid off as she graduated magna cum laude. After passing her licensing exams, she was prepared to start working in the field. Gaining a few years of experience allowed her to continue her learning as she worked on many different cases and helped a wide range of patients.
She began her profession in 1999 and began serving as a board certified OB/GYN physician in 2001 at East Valley OB/GYN. Earning one’s board certification is a notable achievement. It means that they have completed additional training and passed rigorous oral and written exams to prove their knowledge and competency. This certification is voluntary, so it shows her dedication and passion for her work.
In 2005, she became a physician owner at East Valley OB/GYN. She retained this position for the next three years, putting her medical skills to use and developing a more solid career. In 2009, she transitioned to a new position Goodman & Partridge OB/GYN as a board certified OB/GYN physician.
A Focus on Quality Measures
Although Dr. Heather Mangam loved her work as an OB/GYN, she was ready to take on new responsibilities and try her hand at something different. She took a great interest in quality and performance measures and their impact on physicians’ roles. In 2012 she assumed the position of senior director of clinical operations at Arizona Integrated Physicians.
Upon leaving this role, she took a position as a network advisor. She offers services that are related to consulting physicians about the Affordable Care Act. It is vital that with the changes occurring that they recognize the impact on their role as a physician and the services that they provide. Dr. Heather Mangam takes the time to explain things in a way that all levels within the medical system can understand and apply to their practice. Demystifying these new regulations allows physicians to better meet the required standards.
As far as quality and performance measures, these are issues that are beginning to have a stronger emphasis placed upon them. Medicare provides valuable services to many people and it is important that they are receiving high quality care that meets their needs. New regulations are implementing quality measures that will change the role of physicians. They will now have to meet these quality measures and goals in order to have Medicare pay them for their services.
Dr. Mangam combines her years of education and experience as she shifts her focus to a different aspect of healthcare. Having worked in the field, she understands the challenges that physicians face. At the same time, she has the ability to see things from the patients’ perspective as well. This allows her to take a more comprehensive approach. As things continue to change in the healthcare industry, she is committed to keeping up.
Dr. Heather Mangam will continue to stay abreast of the latest changes and developments in the healthcare industry. She follows how various regulations and policies affect the work that physicians do and the services that they provide. Her goal is to become a network advisor to help bridge the gap between quality measures and physicians. She wants to help them make better sense of how laws are changing and how it affects them.
One of Dr. Mangam’s focuses has always been on patients and will continue to be. She plans to facilitate better utilization management to improve services to patients. She will address their access to timely and appropriate care; determine if the requested medical treatment is a covered Medicare Advantage benefit; and assist them in identifying in- and out-of-network providers. This will help her to improve patient satisfaction and empower patients when it comes to their care.
In addition, she intends to continue providing peer consultations, conducting research, abiding by due diligence, and enhancing her communication skills. These are all factors that will contribute to allowing her to excel in her work and make more of a difference. She believes that improvements in health care will ultimately lower cost trends, and plans to continue doing her part.
Dr. Mangam has dedicated herself to improving the lives and health of others and will continue on this mission. Whether working directly with patients, consulting with physicians, or assisting other health care providers, Dr. Heather Mangam is helping people to make more sense of laws, guidelines, and their overall care.
07/2013 to 12/2099 - Accountable Care Medical Consultant
04/2012 to 07/2013 - Senior Director of Clinical Operations
09/2009 to 03/2010 - Physician
08/2005 to 11/2008 - Co-owner, Manager, and Clinical Provider
N/A to 01/2005 - Executive Board Member, Ob/Gyn
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