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They hide things from their clients, such as a half day Friday during the summer. This is actually an on-call half day because they don't want clients to know about it. They claim to be flexible but you cannot arrive a few minutes late even if you work several hours after 5 and sometimes on the weekends. The president was a joke and promised the world to clients without any understanding of how marketing works. He'd sell services we didn't offer and then try to back our way into delivering it. Everyone in the office would be tense from coworkers being unexpectedly fired without much explanation. They claim that the games in the office is "culture" but then give you no work-life balance and crush you under a giant workload. It's all smoke and mirrors until you get there and learn that they only trust the opinions of their home-grown talent. As an example of the environment: They held a meeting where they decided to take away 1/3 of the PTO days and further limit work-from-home days but the decision makers were grandfathered in to keep the same amount of PTO. They also removed the half-day summer Fridays on a whim and then reinstated it by saying that we had to answer any client emails or requests we received during this "time off". They promise a lot and don't deliver.
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