Stephen Farrell
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Dysfunctional All aspects about the call center working environment need to be addressed. It starts from the bottom and extends to the CEO. The low-level managers are over-worked and try their level best but upper management is of no value at all. Upper management makes it astoundingly clear that customer service representatives are to be treated like a necessary evil.
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http://www.hammacher.comDirector of Merchandising
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United States, Texas, Selma -
United States, West Virginia, Wheeling -
United States, Texas, Dallas -
United States, North Carolina, Durham
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