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Worst job I ever had... made me question healthcare in America
Wages are bad to the point that I felt dehumanized and belittled. There are cashiers that make more. You could make $8 more per hour delivering food on a bike for Door Dash, so for the love of god if you have a family to feed DO NOT WORK HERE. Fortunately, I wasn't there for the money. I'm a college student studying pre-med, so essentially I took the job offer because I wanted to explore the nursing spectrum of healthcare, all while gaining a certification/credential. I resigned after six months as soon as I received my certification, so I am not really sure exactly what the raise is... but they pay their CHHAs a sad, sad hourly wage and from what my coworkers told me after a year I would've gotten a 14 cent raise. A year of back breaking, hard work to get an extra $5 per check. Administration... a literal joke. I question how any of them got their jobs because honest to god I wouldn't hire them to staple a paper for me. -Benefits do not exist here. It's a full time position at a healthcare facility, so obviously they offer the basics, but aside from a couple of paid sick days per year and a terrible and expensive health/dental insurance plan... nothing. -Staffing is atrocious. There were many times where I questioned the legality of the situations I was in. I worked overnight and they essentially left the entire facility with 3 aides and one person to pass meds for that shift. I'm not one to complain, I love a fast paced work environment, but the work load there was ridiculous, and unless they are going to increase staffing or decrease the workload... there needs to be a significant wage adjustment. When it's short staffed, we were basically forced to do the other person's job, so our workload was doubled, but we got paid the same? Made literally zero sense. They hire pretty much anyone who is willing to work for them. If you already have a certification, great, if not, they'll still hire you, and then they'll send you to get certified once it's legally required of them. Turnover rate is ridiculously high. I saw more people come and go in my six months there, than I did in my entire year at the previous facility I worked for. Their workload is crazy high, their wages are terribly low, their staffing needs to be increased, and then they wonder why nobody wants to work there long term. Administration needs to use their brain a little more. -Coworkers were for the most part not problematic and worked well as a team, but what bothered me was the fact that there was a literal BORDER between administration and the hourly workers. I did not meet a single hourly worker that genuinely had something good to say about administration. It was constant gossip and people were always complaining, which obviously was not the ideal work environment. My facility was so short staffed regularly, that they heavily depended on temporary workers from an outside company/agency. This is usually a red flag with facilities, as this means they cannot hire permanent employees of their own... This is problematic because clearly no one wants to work for them... and the elderly should not be taken care of by unfamiliar faces they've never seen. For some reason, the location I worked for only placed agency workers in the dementia unit, which made no sense, as dementia care requires the same faces, the same routine, and familiarity. Not to mention that these temporary workers usually lacked compassion, did not care about their work performance since they didn't work for the company, and most of them did not speak fluent English. Also problematic as the facility I worked for had all English speaking residents. I am bilingual so I do not have a problem with people speaking foreign languages, but there were several times were I noticed the employees struggling to communicate with patients, as their English was very poor.
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