Justine Zinkin

Company with a great mission that treats their staff unevenly Pay increases are disproportionate (ex. upper management get pay increases averaging 10k-20k/year plus bonuses while the foot soldiers/financial counselors receive a 3% increase, IF THEY ARE LUCKY) - Budgeting within each department is disproportionate as well (ex. Business Development receives unlimited resources to have lunches, dinners, etc. While the Programs Department, Financial Counselors, receive close to nothing and often financial counselors have to spend out of pocket for team building activities.) - NTFP continues to invest money in different innovative projects that are yielding little to no results instead of investing in the Financial Counselors that are the backbone of the company - Lack of Accountability from Upper Management - Little to no upward mobility - High Turnover rate from Top to Bottom - Disconnect between office staff and financial counselors due to clash of cultures (Ex. Office: Entitled and Caucasian vs Financial Counselors: Disempowered and Minorities) - Evaluation Practices - Upper Management/Supervisors never clearly state what is expected from its employees before they evaluate them. This may lead to confusion and in the case of 2 previous staff members "termination". - Uneven work schedule amongst staff (ex. Staff Member A was allowed to work from home 2-3 times a week due to recent maternity while Staff Member B wasn't allowed to work from home at least one day a week due to the same reason and had to reduce her days and take a pay cut to keep her job) - Company Picnic: staff have to provide the food. (They really don't have the money to provide everyone with food and beverages? Especially since they aren't renting out a locale or taking staff on a trip) - Weekly and Bi-weekly meetings for Financial Counselors. (No learning comes from either and they feel repetitive) I can continue but the bottom-line is this company doesn't value the special folks that provide the wonderful services they offer.