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Do Not Work Here - Horrible Culture
Ceros is positioned as a hyper growth start-up, but is far from that. The HR/recruiting team sells prospective employees on a pipe dream, with extremely unattainable OTE that they use to lure in top talent. They used this tactic to over-hire like crazy in the end of 2018 and beginning of 2019, just to start letting those people go 1 by 1. Instead of looking themselves in the mirror for poor planning, they point the finger at those individuals for bad performance. The Ceros product is cool in theory, but doesn?t work in practice. The product team has been dropping like flies, which is pushing back the product roadmap of critical updates, such as having the necessary security protection and being ADA compliant. The majority of customer success managers are unhappy, and a new strategic account executive department was implemented without proof of concept. No one here knows what they actually do, but it seems pretty obvious that they were also set up to fail. Ceros promotes ?flexible PTO? the same way they promote the unrealistic OTE earnings: it simply isn?t true. If you are an SDR, you are expected to be in the office early and to stay late, simply to show face. If you are an SDR and take time off, you will be questioned for doing so. Specifically, I know a former employee who had strep throat and couldn?t go to work because he was contagious. He was told the next day that ?he was lying? and that management thought he was being lazy. He was fired within the week. Upper management has also been heard to say that flexible PTO should only be for tenured employees. Make no mistake: the flexible PTO here is a ploy to chain you to your desk, and prevent the company from paying PTO days after they inevitably let you go. Ceros promotes cultural values of ?find a way and brutal honesty.? However, these values are only applicable to certain individuals. The current HR team is simply a proxy for the CEO - they don?t have any of the employees? best interests in mind. Brutal honesty is only accepted when it is in alignment with what management wants to hear, rather than challenging the status quo. The entire executive team is full of white males, so if you are a woman, your voice is heard even less. There are tons of great start ups to work for in NYC - this isn?t one of them.
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