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Overbearing owner/manager who was verbally abusive to both employees and clients. The Owner/Manager had no boundaries as far as acceptable behavior in the workplace, and was completely unprofessional. She said she hired "nice people & softies" to balance out her strong abrasive personality. Employees were intimidated into accepting pay and commission cuts, as well as performing extra duties without pay. Often, work schedule for the week was given out the night before. Owner/Manager sent excessive e-mail assignments and requests at off hours, and days off, and expected the work to be done during the hourly employees off-time as "a favor".
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