Keven Alan Lee

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11/09/2020 @ 12:55 am

Unorganized and Unprofessional-needs work The chef was the ONLY nice person working there. I picked up a job as a bartender for an event near San Diego. I arrived and nothing was coordinated. No one had any idea what was going on or what we were supposed to be doing. There was no training. I still have no idea who was supposed to be in charge. I would try to be proactive, then get yelled at for doing something wrong. There was no training whatsoever so we all had to guess at what we were supposed to be doing. One guy was a freelance bartender like me, and was basically thrown into a supervisor role and screamed at by one of the actual supervisors. None of the management was on the same page. One lady would tell us to unload something, then another would come yell at us for doing it. My favorite was when we set up an entire bar area, then the wedding planner (?) started literally screaming at us because there was supposed to be something else in that area. THEN right before the reception dinner was supposed to start, they realized they didn?t have enough servers. So me, being a team player, offered to help out. The only part that went smoothly was the 1st course salads. Once we went to get the next course, no one knew what was supposed to go out next. Nothing was prepped, and we all ended up running around to every table seeing if they got everything. There were French fry baskets that over half the tables never received because ?the fryers weren?t working right?. Maybe check that ahead of time? We got yelled at when people sent their burgers back. I waited 15 minutes for a well done burger for one of my guests. And the cooks and managers were yelling at the staff and each other. We didn?t have pitchers to serve water until about half way through dinner. The wine was kept in 6 different places. The bars were over staffed and they kept us all there for way longer than needed (I don?t mind running up the clock, but they could have cut some costs) I have never been yelled at so much for not knowing what I?m supposed to do. We all basically got in trouble for their lack of organization, which surprised me based on the scale and price of the event being put on, not to mention it was for a high profile client. I have experience in event management and I know that small crisis come up. It?s the nature of the industry. But SO MANY issues would have never come up with just a few more extra days of planning. We also never got set breaks, so we would take 15 minutes here and there to grab food or a drink, and we got yelled at (at least) twice for that. It was the most unorganized and unprofessional production I have ever seen.

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