Chris Dales

Disappointing Prior to leaving for another job opportunity, I worked at the corporate office of The REMM Group. I can only attest to my time spent at Corporate. Part of my duties were to assist the executives, mainly the CEO and the COO, as well as serve in a support role in the Operations Department. I noticed a pattern of inefficiency and inadequacy in the Operations Department. New procedures, policies, software, etc. were constantly being implemented, but never enforced. There was no real direction as to where the department was going, it felt as though decisions were made on a whim. The management style of the executives made it impossible to complete projects. Their preferred management style was micromanagement. Anything as simple as sending an email to a client needed approval. They constantly got hung up on tiny, insignificant details. The bigger picture seemed to be lost on them. Their lack of trust and confidence in their employees was insulting. The incompetent leadership of the Operations Department may stem from the fact that the company is only (approx.) 5 years old. The company has yet to develop a motivating, team oriented office culture. It attempts to portray a youthful, progressive culture. However, in reality, the office is uncomfortable and filled with politics, gossip, and tension? an atmosphere which the executives are responsible for creating.