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Poor management creates stressful environment
Upper management did not know when to admit to gaps in their knowledge. Seniority mattered more than expertise. Putting on a good face mattered more than doing a good job. Too much work for not enough people, so employees work far too many hours. Expertise is not shared enough between teams, so employees get stuck on specialized projects. The long hours and frustrating lack of communication causes a lot of resentment.
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