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Stagnant company with no clear direction There are no concrete policies in regards to make up classes and return policies, so everything is done on a case by case scenario which leads to chaos and confusion. The director has 3 other locations, so their physical presence in the office is limited to about once a week to sometimes once a month. They micromanage their locations via emails and phone calls. Sometimes questions from the administration staff are not answered immediately, and if the director see's the question/comment as irrelevant it is not responded to at all. Staff members are constantly being asked of ways on how they are going to attract more students to the location yet when suggestions are made the suggestions are not taken into consideration. The director has an authoritarian way of managing and is very hard to approach with comments or concerns. When reasons are given as to why there is no improvement in the company it is always taken personally and backlash is felt. The administration staff must work as secretaries (clerical,filling, and organizing), janitors (vacuum, take out the trash, clean the classrooms), and personal assistants (do everything that the director asks of them including new project ideas) termination of employment is almost immediate and without a reason or warning if there is a lack in any of those 3 areas
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