ISM SPA

ISM SPA is the industry leading wellness management company measured by our client/partner retention , employee happiness, and guest satisfaction. Our employees are 183% more engaged than the average US worker according to Gallop. Our facilities score an average of 94% on secret shops. We lift average ticket by 12% in the first six months when taking on a new property. Our company culture celebrates service, welcomes innovation, rewards smart solutions, and fosters wellness. ISM Spa develops unique programming for our partners that embody the spa brand attributes while maintaining a connection to the indigenous characteristics of the property?s location. ISM Spa's service execution is unmatched in the industry. We have a dedicated corporate training division continuously checking quality through secret shops, site visits, and company sponsored nationally accredited continuing education. Founded by two women, we are passionate about empowering people through professional development. Mission:?Our vision: Through conscious disconnection, we create an authentic human connection that promotes peace and calm for each person and their world. Our missionOur vision: Through conscious disconnection, we create an authentic human connection that promotes peace and calm for each person and their world. Our mission: We are the highest quality spa management firm measured by our employee happiness, guest satisfaction, and client retention. Operational Excellence, Optimal Experiences. Our Values: Love Trust Respect Discipline