AutoClaims Direct

Our mission is to digitize and connect the auto claims insurance sector by focusing on simplifying the process. We deliver service + technology to our auto insurance clients using automation, data and a streamlined workflow. This allows adjusters to do what they do best – adjust claims and give their policyholders personalized human-centered service. Assisting them with the information, tools and technology to excel at their jobs is where ACD leads in our niche within the auto claims sector. We deliver a unique technology-powered vendor management matching service. Here’s what this means – with our technology platform’s intelligent dispatching and routing algorithms, the right appraisal resource is identified based on a pre-screened vendor qualification vetting process. This means we can efficiently match the right resource based on the carrier’s guidelines. When you can be ultra-effective with the match, auto claims are processed faster by adjusters and the quality is better. The people who make up our Client Care and Quality Assurance Teams set ACD apart from similar service and technology companies in our industry. For every claim we're entrusted to manage, we perform an audit & compliance review for proper industry repair adherence, and to ensure carrier guidelines and state regulations are met. We’re exceptional when it comes to taking care of our clients. #insurtech #innovation #tech #claims #autoclaims Mission: We are passionate about delivering innovative technology with a personal touch to help insurance companies and their policyholders.