Pelican Business Services

We started life in 2001 as Bristol Wessex Billing Services Ltd. We were established by Bristol Water and Wessex Water as a joint venture company to manage all their metering, billing and collection operations, and to serve as a point of contact for all non operational customer enquiries. Today, we are highly skilled in every area of our business and deliver award winning customer service (both to our clients and, in turn their customers). In 2015, we embarked on a journey involving all staff and stakeholders to develop a new name and visual identity that would reflect our company vision, mission and business objectives. Mission: Vision: Our vision is a culture in which customers and clients have trust and confidence in the way we handle billing, collections and customer relations. Mission: Our mission is to develop our experience and people skills to be experts in outsourced business services — providing excellent service to customers, helping clients achieve their strategic objectives, and achieving maximum shareholder value.