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Adrian Feliciano

United States
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ABOUT ADRIAN FELICIANO:

BRADFORD, MA - Adrian Feliciano is a photographer, US Army veteran, former staffing-recruiter and a graduate of the University of Massachusetts at Amherst, MA.

Adrian Feliciano assists individuals in conducting their own job-search by drawing on his experiences as a photographer, interviewer, staffing-recruiter and multimedia storyteller. His toolkit includes Search Engine Optimization (SEO) and Online Reputation Management (ORM) techniques, optimizing resumes, interview coaching and producing multimedia profiles, portraits and slideshows.

While pursuing his undergraduate degree at UMass, Adrian Feliciano fell in love with photojournalism and landed an internship at a local newspaper after graduation at the photo-desk, where he pitched feature-story ideas, pursued stories he discovered, and recorded it all via photography, videography, multimedia slideshows and / or written stories.

It was during his tenure at the photo-desk that he shed light on local military veterans events, and featured subcultures unique to Western Massachusetts.

Adrian Feliciano's hope is that he is able to share an individual’s unique story with the rest of the world, even if for just one fleeting moment.

Education
  • 09/1992 to 02/2011
    : University of Massachusetts at Amherst
    : Bachelor of Arts, English
    : http://www.umass.edu
    : United States
    : Amherst, MA
    : 2011, B.A., English - University of Massachusetts at Amherst
Career History
  • 02/2011 to 10/2011
    : Photographer
    : http://www.gazettenet.com
    : United States
    : Northampton, MA
    : Shot daily photography assignments in circulation footprint for the Gazette's photo-desk, including news, sports and features. Also shot/produced multimedia for the Gazette's online-desk, "GazetteNET."
  • 03/2009 to 05/2010
    : Customer Service Representative
    : http://www.libertymutual.com
    : United States
    : Springfield, MA
    : • Won Customer Service Award in July and October 2009 • Perfect Attendance Award September 2009 • Up-sold and cross-sold other products when appropriate • Utilized team resources when appropriate
  • 01/2009 to 12/2099
    : Photographer
    : https://adrianfelicianophotography.wordpress.com/
    : United States
    : - Multimedia Storyteller for Morristown Unitarian Universalist Fellowship, Morristown, NJ - Photograper and Videographer for Suzanne Arms lecture "What Future Are We Birthing Today?" - Contributer of photography and written article for Masslive.com, The Republican, Springfield, MA - Multimedia Journalist for Patch.com in North Reading, North Andover, Tewksbury, and Wellesly, MA - Photographer and Videographer for Kinetic Inferno, Greenfield, MA - Photographer for Best Buddies International, Northampton, MA event - Photographer for Amherstwire.com, Amherst, MA
  • 04/2007 to 01/2009
    : Staffing Specialist
    : http://www.manpower.com
    : United States
    : Andover, MA
    : • Interviewed multiple candidates daily • Consistently followed-up with clients • Promoted to Staffing Specialist • Achieved over 175% to quota within 4 months of hire • Achieved 145% to quota for month of June 2007 • Averaged 100 out-bound daily phone calls
  • 09/1999 to 04/2007
    : US Army Veteran, Retail Supervisor, Call Center Representative
    : not defined
    : United States
    : ---------- Mar 1996 – Mar 1999, MLRS Fire-Direction Specialist United States Army, Active Duty, Honorable Discharge Set-up, secured and maintained a digital radio network for a busy network operations center. Maintained direct communications with over 50 personnel via secured radio network and SCO UNIX computer terminal. Processed large volume of data quickly and accurately to maximize unit safety. Recommended to US Army Officer Candidate School. Oct 1998 – Feb 1999, Republic of South Korea • Designated 1ST Platoon Sergeant's HMMWV driver. Responsible for maintenance of vehicle, safety and protection of Platoon Sergeant • Assisted battalion chaplain in research and presentations concerning different faiths • US Army Achievement Medal, US Army Good Conduct Medal for Meritorious Service Oct 1996 – Sept 1998, Fort Stewart, GA • Designated 1ST Platoon Leader's HMMWV Driver. Responsible for maintenance of vehicle, safety and protection of Platoon Leader • Gave presentations regarding training, after action reviews and multicultural topics • 2 US Army Achievement Medals for Meritorious Service ---------- Sep 1999 - Feb 2005 Department Supervisor • Increased store profitability by 135% within first year • Promoted to Department Supervisor • Trained, scheduled, mentored and coached department staff • Interacted daily with customers as product expert Apr 2003 - Jan 2006 Ritz Camera Centers: Lead Sales Person • Increased store profitability by 125% • Interacted daily with customers as product expert Jan 2006 – Aug 2006, Client Service Representative Putnam Investments, Andover, MA • Achieved $2.2 million dollar lead for sales-group during first week out of training • Trained new hires as team-lead • Resolved service related issues professionally and efficiently • Tracked customer-service calls via in-house tracking-system • Utilized team resources when appropriate Sep 2006 – Apr 2007, Broadband Sales Professional Comcast, Inc., Manchester, NH • Consistently exceeded monthly sales goals by 60% • Won several vendor-sponsored contests • Tracked sold-installations scheduling via in-house tracking-system • Utilized team resources when appropriate
Core Competencies
  • Photography
  • Videography
  • Multimedia
  • Interviews
  • Resumes
  • Writing
  • Search Engine Optimization (SEO)
  • Online Reputation Management (ORM)
  • Research
  • Coaching
Greatest Attributes

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Greatest Business Achievements

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Worst Failures in Business

No Worst Failures in Business Specified

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