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10 years on and still not listening
It's disappointing, although not unexpected, to discover how little, things have changed at 1000heads. As a mature company now it should no longer hide behind the smoke and mirrors management early employees were subjected to. Mike Rowe (comment below) tries to paint the picture that the negative sentiment around his business is that of one or two under-performing, disgruntled former employees with an axe to grind. While the rest are on the whole, one big happy family. It's a matter of record that 1000heads has had an horrendous staff retention rate over the past 10 years, a figure that's worth repeating: 10 YEARS. Infact, it's a company much-loved in recruitment circles for its revolving door reputation. If after a decade you can't see the correlation between staff turnover and employee engagement there's a definite problem. It's easy to say there's an open door policy where anyone can air their concerns and grievances. The thing is we've heard it all before and as these reviews demonstrate they either listen and don't care or don't listen at all. Not the best advertisement for a company whose very existence is to listen to conversations. Reports of bonuses and incentives going unawarded are again, no surprise. 1000heads continues to move the goalposts to suit itself has it always has done. And perhaps most saddening of all are continuing allegations of bullying which shows no progress has been made here either. Will things change? I doubt it now. It's obviously endemic. As long as revenue and profits remain good, they'll continue to be a steady stream of na?ve graduates and first-jobbers ready to soak up shabby treatment as indicative of the working world at large. They shouldn't have to. It's a shame that the legacy of the company that led the way in social marketing will be forever tarnished by its reputation of treating its employees as an inconvenient cost of doing business.
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