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Stephen Farrell

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Reviews (1)
1 of 5
2020-11-02 18:37:36
Rated

Dysfunctional
All aspects about the call center working environment need to be addressed. It starts from the bottom and extends to the CEO. The low-level managers are over-worked and try their level best but upper management is of no value at all. Upper management makes it astoundingly clear that customer service representatives are to be treated like a necessary evil.

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